Years ago, when Craig Whipple was in his 20s, he had a client who made a big impression. Whipple, who has now been with Juut Salon Spa for 25 years and is a master stylist, master educator and hair director of the Wayzata salon location, says this guest was a powerful, fierce woman who ran her own business with a big entrepreneurial spirit. “She was passionate and had a story for everything,” Whipple says. “But then one day, she came in and told me she had a diagnosis of ALS. But what was amazing is she never let it…
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Jenn Pardue, talent scout and education liaison, started her career at Juut Salon Spa as a stylist in 2008. “I’m one of the Juut ‘boomerangs,’” she says. “I have left the salon for other opportunities, but have always been drawn back. Juut is personally and professionally the best I’ve known.” The Daymaker culture resonates with her naturally optimistic, joyful personality, and while she has many positive stories and experiences at Juut, one in particular stands out. A few years ago, when Pardue was still a stylist, an older man came into the salon looking for someone to do his…
For many of Rachel Barth’s clients, getting a facial isn’t about an indulgence or treating themselves to a relaxing experience. It’s about finding a solution to a serious skin problem. As an esthetician at Juut Salon Spa for almost 11 years, Barth has seen it all, and says her clients’ skin problems genuinely affect how they feel about themselves. “I had one client cry because she looked and felt so good after a series of facials cleared up her skin,” Barth says. Often, her clients just need sound advice. Barth says a common issue is guests who wear makeup…
When Anna Larkin’s endometrioses forced her to endure six surgeries in two years, she had to stop working for almost 12 months. Larkin, a master esthetician at Juut’s Wayzata location, worked at Juut for five years before she left for another spa, where she was working when her illness struck. “I had never been sick before and was out of work for almost a year,” she says. “When I was ready to return, Juut hired me back.” When Juut hired Larkin, it was with the understanding she would only be able to work 10 hours a week due to…
In her 10 years at Juut Salon Spa, master esthetician Liza Jackson has learned her guests view her treatment room as a safe space to be themselves—no matter what the circumstance. “When I’m with clients, I step outside myself and am fully present with them. I reflect how they feel and just be in that moment,” she says. And sometimes that moment can be ugly. “I had a client who was a teacher,” Jackson says. “She had a kindergarten student who walked out of school with his grandmother and was approached by an adult who called the child a…
When people ask Rocio Gronachon, manager of Juut’s Palo Alto salon location what she does for a living, she tells them she raises masters. “What gives me the most joy is taking new artists and growing them to masters,” she says. “My happiest moments in Daymaking are reviews because it’s time to celebrate growth.” Gronachon preaches practice and consistency to her new stylists and often finds herself crying with joy and excitement in reviews. “And when they achieve master status, I always cry,” she says. “I love everything that’s involved in raising masters—the coaching, the love, the Daymaking,” she…
For Renee Ahalt, being a Daymaker is a full-circle experience starting with her clients and co-workers, and coming around to how her clients make HER day. “They make my day all the time,” says Ahalt, who has been with Juut for nine years. As an esthetician, Ahalt’s encounters with clients are one-on-one experiences in a private treatment room. She has learned if a client happens to be having a bad day, she has to employ three things: compassion, empathy and curiosity. “It may come out negatively if a client is having a bad day, and that’s when I have…
Around the time Woody Theis was going to achieve her 25-year anniversary with Juut, she set up a meeting with David Wagner to share an idea with him. At that time, Wagner gave employees a piece of jewelry as a thank you for their service at Juut on major anniversaries. “I felt like we could do anniversaries better at Juut, in a way that inspires young people more,” she says. “I thought it was an opportunity to do something inspirational, so I invited David for coffee and asked him what he thought about showcasing people in a different way.”…
Helping clients grow their hair out long while maintaining a healthy shine is a pretty typical job for many stylists. But usually, those clients are female. Rae Knudson, senior stylist, has a 64-year-old client who has been coming to see her for the last two years with the goal of growing his hair out to achieve a “biker guy” look. “He’s engaged and wanted this look for his wedding,” Knudson says. “But after a year of growing it out, he comes in and tells me he has leukemia and wants to shave all his hair off before chemo.” But…
A few years ago, Patty Naegele, master stylist and educator, was asked to speak at Aveda Congress about what it’s like to be on the other side of Daymaking. “I was a recent cancer survivor, so I talked about how impactful it was to receive that love and care from my co-workers,” she says. Recently, she had the opportunity to give a client that same treatment when she got a call from a friend one evening asking her to help another friend going through chemo. “This young woman was only 20 and she and her boyfriend attempted to shave…
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City Pages: Best of the Twin Cities ®, Reader’s Choice
Star Tribune, Minnesota
Minnesota Bride Magazine, Best Spa for the Bridal Party Finalist
Lake Minnetonka Magazine, Runner Up
Minnesota Bride Magazine, Finalist
LillieNews.com: Reader’s Choice
Best Haircut and Best Salon/Spa
SALON OF THE YEAR
Salon Today Magazine