Marisa Bean, master stylist and educator, is also the salon director at Juut’s Roseville and Uptown Minneapolis salon locations. Bean has been with the company for 18 years, and has spent much of it training new stylists.
But at one point in her time at Juut, Bean felt like she needed more.
“It was one of two times I asked David for a one-on-one meeting,” she says. “He has always been supportive of everyone on the team in terms of growing and exploring dreams and ideas, and I was ready to explore my own dream.”
Bean wanted to leave Minnesota to go work in Juut’s Palo Alto, California location, to be an influence there. She was also ready to work with stylists more senior than herself after being one of the stylists doing more mentoring than learning in her current location.
“My role in that environment was usually the highest ranking,” she says. “I wanted to work alongside others more experienced than myself to learn from them.”
During her chat with Wagner, he presented the pros and cons of Bean’s request along with a heavy dose of support.
Bean ended up going to the California location four times a year for several years.
“It set me up for success and to have the next piece of my career at Juut,” she says. “That’s what the company is all about—creating opportunities.”
But at Juut’s core is always Daymaking. In her role at Juut, Bean ensures new stylists are part of the movement.
“It connects them to each other and creates sustainability in the staff,” she says. “And if they need coaching, they know it’s going to come from a heartfelt place of growth.”
Sometimes it takes new stylists a little time to shift their focus from negative to positive, but Bean says they encourage practicing random acts of kindness at the academy.
“Even something as small as saying hello to someone counts,” she says. “We also talk a lot about gratitude, because being grateful shifts the way you see the world.”
Listening and sharing their own stories is also encouraged as a way to start understanding and empathizing with clients.
“A 19 or 20-year-old isn’t necessarily going to be the best listener, and it might be a challenge to get them to understand a 55-year-old woman,” she says. “But we teach them little things like eye contact and staying focused and present.”
Bean says they also put a big emphasis on wellness and taking care of yourself during training.
“We educate on how you eat in the morning, and participating in activities that make you happy,” she says. “They need to feel balanced in order to show up as a Daymaker or the magic doesn’t happen.”