Andi Tarte’s career at Juut began almost 30 years ago as a color director when the salon was called Horst and Friends and owned by Horst Rechelbacher. When the salon was sold to David Wagner, Tarte happily became part of the Juut family.  In her current role as director of education, Tarte focuses on teaching employees to be Daymakers for each other, in turn, allowing them to be Daymakers for their guests. “When I think about how to guide them, I think about where it all starts—with David and Charlie Wagner,” she says. “The intention of love is such…

“I had a client who came to me every two weeks for three years,” says Robbie Jacobs, master stylist at Juut in Edina. “She had really short hair that was only a half-inch to inch long.” Every week the client came in, she told Jacobs she was unhappy with the cut. “She kept saying it wasn’t working for her, and that we had to get it right,” Jacobs remembers. “She was very particular, and I could tell she had been to every hairdresser in town by the time she saw me.” Frustrated, Jacobs tried texturizing and any other technique…

Some Daymaking stories are about big gestures people remember forever. But more often, Daymaking is about little moments where there’s an opportunity to do something small to make a big impact. Bethany Dorsey, assistant salon manager in St. Paul, says she puts the focus on these moments and on conversations that service providers have with guests so they can turn it into something big. “For example, the other day, I asked a guest if she needed something to drink,” she says. “She said she needed coffee because her coffee machine broke that morning.” After getting the guest her coffee,…

Julz LaMantia, hair director and master stylist at Juut’s Tempe, Arizona location, has had a front seat to the salon’s transformation since Juut took it over in February 2015. While she was happy with her previous employer, since Juut took the business over, LaMantia says the culture has been transformed by Daymaking. “The difference is amazing,” she says. “Once you adopt the culture, you grow as people and as a salon—even the guests have noticed and comment on the vibe here.” When Juut bought the old salon, nobody was let go. Of the 17 stylists who came on board,…